Privacy Policy
How we collect, use, and protect your personal information.
Introduction
Bentley Financial Services Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
Information We Collect
We may collect the following types of personal information:
- Name, address, and contact details (phone number, email address)
- Date of birth and identification documents
- Financial information including income, employment details, and credit history
- Information about your property and mortgage requirements
- Communications between you and us
How We Use Your Information
We use your personal information to:
- Provide mortgage advice and arrange suitable products for you
- Communicate with you about your application and our services
- Comply with legal and regulatory requirements
- Improve our services and website
- Send you relevant updates and information (with your consent)
Sharing Your Information
We may share your information with mortgage lenders, insurance providers, solicitors, and other third parties as necessary to provide our services. We will never sell your personal information to third parties.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner's Office (ICO)
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: yasmin@bentleyfs.co.uk
Phone: 07733 581308
Last updated: January 2026